Whitebox
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Ecommerce Software

Whitebox uses our proprietary technology, Omnifi™ throughout the entire ecommerce lifecycle — factory floor to front door™. Our modern commerce platform yields access to unique data and insights to power your brand’s digital retail success.

Powered by Omnichannel Data

Whitebox, Omnifi™ is the only technology to unite your inventory, order management and marketplace demand data in one place.

This first-of-its-kind technology connects both sides of the business and empowers brands with unified insights. By combining datasets from sales and fulfillment transactions, each can inform the other, helping your brand maximize sales and efficiencies and easily spot opportunities to scale. Seize every opportunity in the value chain with Whitebox.

  • Stored data back to day one of your partnership
  • Updated daily with the previous day’s sales
  • Sales trend data, including geographic and channel distribution
  • Shipping insights and demand forecasting data

Modern Commerce Platform

Connected to every relevant marketplace and platform, Whitebox technology gives brands a full-picture view of their ecommerce business, with the flexibility, transparency and speed to increase sales, reduce costs and enhance decision making.

Marketplace Insights

Whitebox offers marketplace insights around marketing, operations and product across all relevant retail channels to grow your brand’s ecommerce business. Get access to actionable data, such as which ads are moving products, what products are performing the best and where, and even benchmark your performance against the competition and market. See your sales trends across channels or zoom into a single market to view product-specific trends.

Marketplace Management

With Whitebox, your brand can access tools to automate and simplify the management of your online marketplaces, including review alerts, order tracking, reseller tracking and more. Spot trends in product reviews, in real time, to inform product listings, marketing and development. Test multi- and variety pack options on the fly without the cost, with our connected sales and fulfillment technology.

Warehouse & Inventory Management

Our flexible warehouse management system gives brands real-time insights into inventory. Your brand can easily forecast and demand plan inventory needs, set alerts so you’re never out of stock, and track expiration date prioritization. Make smarter decisions on how to pool inventory across channels with our built-in integrations for your direct-to-consumer business. Plus, Whitebox optimizes shipping to get the best rates.

Pick and Pack Technology

Our pick-pack system is designed to deliver a zero-defect rate for your products. From what fulfillment center location an order should be picked from to the best route within that building to access the product, our scanner-driven technology ensures the right item is picked, provides details on optimal box size and materials, and chooses the most efficient carrier in real time — increasing your brand’s cost savings around fulfillment needs.

What Our Customers Are Saying

"Working with Whitebox has made us a more effective organization and allowed us to refocus internal resources on what we do best. From channel strategy to actual product listings, enhanced brand content, advertising and Amazon prep, Whitebox covered everything. We tested and created new strategies and variety packs specific to our product lines, and saw improvements in our margins and growth in sales. What really sets Whitebox apart are the people and its smart tech, which provides transparency that allows for true partnership and a win/win relationship."

- Lucas Crowley, Director of Sales and Marketing, ChicoBag Company

"Access to data and meaningful insights are essential for a small business like ours. Whitebox's Omnifi Insights has been a huge leap forward in our understanding of what's working and what's not when it comes to our advertising performance, the competitive landscape, consumer demographics, and so much more. The best part is that the Whitebox team helps us make sense of all the data, allowing us to focus on the most important insights to move our business forward."

- Jeremy Sherman, Marketing & E-Commerce Manager, SNACKLINS

"The key value Whitebox brings to the table for us is flexibility. Brands live and die by their ability to be flexible and change with the consumer. Whitebox has given us the ability to quickly test product variations, change shipping options and create listings on various channels. This flexibility has been key to our growth."

- Chris Tiffin, Director of Ecommerce, Super Coffee

Omnifi Insights

Intelligence to grow your marketplace business

Whitebox’s Omnifi Insights enables brands to quickly measure marketplace performance, understand customer and product trends, and identify revenue potential across the omnichannel landscape for smart ecommerce growth. Map your customer journeys, optimize your search performance, drive marketing strategy and create new product offerings with this business intelligence tool.

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Whitebox Dashboard

Tools to simplify marketplace management

The Whitebox Dashboard helps brands automate the ecommerce process with a centralized platform to manage sales and fulfillment across marketplaces and platforms. Check inventory, leverage tools for demand planning and forecasting, track order fulfillment, get a full history of returns, and manage your expiration date prioritization all in one place. Plus, the Whitebox Dashboard helps brands optimize fulfillment services with product promotion and sales data.

Technology FAQs

How is Whitebox Technology different from a traditional warehouse management system (WMS)?
Can brands access Whitebox technology without using its other services?
Do brands get access to all Whitebox technology as a Whitebox partner?

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