While there is much uncertainty as to the impact of the COVID-19, we, at Whitebox, would like to instill confidence in our preparedness for the possible impact of the virus on our team, your business, and your customers. As a key supplier of food and beverage products, we are classified as Essential Critical Infrastructure by the Cybersecurity and Infrastructure Security Agency (CISA). We recognize the importance of keeping vital supply chains open during this time, and we plan to play our part. A cross-functional task force has been formed to continuously assess the impact on the safety of our clients, our team, and the successful continuity of business operations. Our task force meets daily and I have full confidence in its ability to provide oversight and recommendations that will effectively address the upcoming virus challenges and its impact on our business and our service to our customers.
Our preparation for the challenges that may be presented by the virus is guided by two key principles:
Health & Safety
We are closely following the CDC guidance and news. As the national health care experts have stated, it is very likely that COVID- 19 will continue to spread, and is very dangerous for older individuals and those with underlying health conditions. We are taking this situation very seriously, and will continue to do so. Protecting our employees and our client’s business, and using the measured guidance of the CDC is our plan of action as the world responds to this virus.
Currently, all Whitebox offices and fulfillment centers are open and operating as usual. In addition to our regular cleaning and sanitizing procedures, we have implemented additional and significant precautionary procedures.
We are following CDC: Keeping Workplaces Safe guidance from the CDC. In addition, we are monitoring our local community guidelines and using CDC: Community Strategies to increase planning and response as needed. Currently, all of our facilities are in the “None (preparedness phase)” category according to the CDC category designation for level of community transmission or impact of COVID-19. Should the situation change, we will follow health official guidelines from the CDC.
Delivering for our clients’ businesses and to our clients’ customers is a top priority for Whitebox. As stated above, we are following all CDC guidelines. Below is a summary of additional steps we are taking to ensure success through these unknown times.
Our clients trust us and rely on us to be key contributors to their success. We work together as a team to address questions, execute plans, and overcome the obstacles and challenges that may arise. We will continue to do this in the coming weeks. Please reach out with any questions or concerns you may have.